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Rating Summary

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Quick Response, Friendly Staff

5
04 February 2022 , Lynn E (Kingston, ON)

Thanks so much for your rapid response to my request for help. Your technician was friendly and knowledgeable, and had my unresponsive 11-year-old double garage door working beautifully in no time. He… Read more Thanks so much for your rapid response to my request for help. Your technician was friendly and knowledgeable, and had my unresponsive 11-year-old double garage door working beautifully in no time. He also lubricated all moving parts and fixed the finicky operator light.

Installers should know what the companys rates are?

1
13 October 2021 , Paul C (Carrying Place, ON)

When an installer does work after leaving a prior job, he should make it totally clear that his company charges a flat fee. This applies if 10 mins or 1hr. The company does not have a half hour rate?… Read more When an installer does work after leaving a prior job, he should make it totally clear that his company charges a flat fee. This applies if 10 mins or 1hr. The company does not have a half hour rate? Don't get burnt like I did. Cost me $80 + tax for 15 mins of work. Fool me once shame on you, fool me twice shame on me. Wont happen again Upper Level doors.

Very good

5
22 June 2021 , ROBERT L (CARRYING PLACE, ON)

Great communication with sales rep. Garage door looks great. Would recommend.

Very prompt

5
29 May 2021 , Ram C (Belleville, ON)

Technician visited the day after the call.
Explained what needs to be done.
Finished the Job in 30 minutes.
I recommend this business.

Retractable screens

5
21 May 2021 , Nina G (Kingston, ON)

Our retractable screens are a great asset to our front door as well as our garden doors.
Our installer Stu was professional and patient installing these screens with perfection
He also told… Read more
Our retractable screens are a great asset to our front door as well as our garden doors.
Our installer Stu was professional and patient installing these screens with perfection
He also told us how to maintain the screens easily
Our hummingbird on the screen tells everyone there is a door there????

2 new garage doors and opener

5
18 May 2021 , Karley S (Kingston, ON)

My experience with upper level doors was very good. They responded quickly to any email/question.

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