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Timely and professional, with high quality work

5
06 September 2023 , Tyler L (Kingston, ON)

Our garage door track was damaged from our children shooting pucks. The door wouldn't close properly and it was very loud. A quick call to Upper Level Doors was all it took, the technician showed… Read more Our garage door track was damaged from our children shooting pucks. The door wouldn't close properly and it was very loud. A quick call to Upper Level Doors was all it took, the technician showed right on time, he replaced the damaged wheels on our track, tightened the chain, oiled it and conducted some other maintenance activities. The effort required about 45 minutes and was worth every cent! I would give more than 5 stars if possible, a truly outstanding organization!

Happy

5
15 June 2023 , gary t (Kingston, ON)

same day service, car was stuck in garage and they were here in reasonable time. Would highly recommend

Window installation

5
09 June 2023 , Carl A ( Amherstview , ON)

We were very pleased with the whole experience of having windows installed in our existing garage doors.
Sales contact (Trina ) and installation technician were excellent to deal with. Love how… Read more
We were very pleased with the whole experience of having windows installed in our existing garage doors.
Sales contact (Trina ) and installation technician were excellent to deal with. Love how light it is in my garage now with the door closed. Would definitely recommend this company.

Telephone service

1
17 May 2023 , James J (Belleville , ON)

Technicians is good, but telephone reception service is bad,

Worst customer service

1
13 April 2023 , Darrick R (Kingston, ON)

Terrible customer service right from the start. They are slow, unresponsive and do not follow up. I do not recommend at all.

Roger

5
31 March 2023 , Cliff R (Kingston, Ontario, ON)

Roger was responsible for the initial installation of our garage door. It was installed in a professional, problem free manner. Consequently I insisted that Roger, return and change our opener… Read more Roger was responsible for the initial installation of our garage door. It was installed in a professional, problem free manner. Consequently I insisted that Roger, return and change our opener motor to a wall mount.

If you buy a garage door from this business and you want the installation to be completed by a courteous professional, you ask for Roger. This technician is a 5 star.

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