Read what other customers say about us

Rating Summary

5
 
4
 
3
 
2
 
1
 

Share your opinion with other customers

Write your own review

Price

2
17 November 2022 , Sue H (Napanee, ON)

I don't have an issue with the work that was done and the young woman I spoke to was very nice, apologized profusely for the technician being a "no show" and rescheduled the… Read more I don't have an issue with the work that was done and the young woman I spoke to was very nice, apologized profusely for the technician being a "no show" and rescheduled the appointment.However, I was emailed a bill for $265 + tax, no breakdown of parts and labor. When I queried the amount was informed the labor was $90. Perhaps that's a flat rate but a bit thick for 15 minutes work. Partly my fault for going blindly ahead without a quote. Lesson learned, buyer beware.

Company response:

Thank you for your recent feedback. We appreciate you taking the time to share your concerns. We will ensure our clients are aware of our prices for these types of repairs to avoid any confusion. Sincerely, Upper Level Doors Inc.

Customer service

5
16 November 2022 , Diane A (Kingston, ON)

Excellent service would highly recommend!

Great service

5
20 October 2022 , Rob C (Kingston , ON)

crew came and installed shutter and garage door opener, very professional

Oops

5
09 October 2022 , Shelley home improvements C (Kingston, ON)

While installing one of two Garaga doors for a client of mine, a new employee at upper level doors made a mistake and drilled a hole through the face of a panel.
This was during the second wave… Read more
While installing one of two Garaga doors for a client of mine, a new employee at upper level doors made a mistake and drilled a hole through the face of a panel.
This was during the second wave of covid and material was scarce.
Even though the hole was barely visible after installing, upper level
doors refused payment until they had a new replacement door installed.
That is the type of company that deserves 5 stars.


Excellent Service

5
13 June 2022 , Sylvia B (Brighton, ON)

Called these folks around midday and the technician was here the same afternoon. He replaced the torsion spring on my garage door quickly and expertly while being friendly at the same time. I’m very… Read more Called these folks around midday and the technician was here the same afternoon. He replaced the torsion spring on my garage door quickly and expertly while being friendly at the same time. I’m very impressed with this company and highly recommend them!

Quick Response, Friendly Staff

5
04 February 2022 , Lynn E (Kingston, ON)

Thanks so much for your rapid response to my request for help. Your technician was friendly and knowledgeable, and had my unresponsive 11-year-old double garage door working beautifully in no time. He… Read more Thanks so much for your rapid response to my request for help. Your technician was friendly and knowledgeable, and had my unresponsive 11-year-old double garage door working beautifully in no time. He also lubricated all moving parts and fixed the finicky operator light.

Copyright Garaga Inc. | Privacy Policy and Conditions of Use | Sitemap